These Terms & Conditions set out the rules that apply when you open an account with fg80, access the lobby, place activity, or move funds through your wallet. Your use of the platform in any eligible region means you have read and accepted what follows here — so take a few minutes to go through the key sections below before your first session.
Account eligibility rules
Wallet & transaction scope
Third-party service boundaries
Policy update process
POLICY POSTURE
How These Terms Apply to Your fg80 Account
These Terms & Conditions form the complete agreement between you and fg80 for all activity on this platform. They apply the moment your account is created and remain in effect for as long as the account exists, regardless of whether you are actively using it. Access to the platform and all features within it — including the game lobby, wallet functions and support routes — is subject to local law and eligible regions. If the laws in your area restrict or prohibit online gaming activity, these terms do not override that restriction, and it is your responsibility to confirm what is permitted where you are located. When you use your account wallet — whether that means a bKash transfer, a Rocket deposit or a transaction via Upay — the action is governed by these terms alongside any limits or verification steps shown inside your account at the time. We do not set those limits arbitrarily; they reflect the verification status of your account and the applicable rules for the transaction method in use. Any change to these terms will be communicated through the account area or the notification channel you have set up. Continued use of fg80 after a notified update means acceptance of the revised terms.
bKash wallet transactions
Rocket deposit records
Upay transfer conditions
Account verification status
Policy update notifications
TERMS SCOPE BREAKDOWN
What Falls Inside and Outside These Terms
Not every interaction on or around fg80 is governed by the same set of rules. This section clarifies which areas these Terms & Conditions cover directly and where separate or third-party conditions apply instead. Understanding the boundary helps you know where to look when something needs clarification.
Account Access
Creating, logging into, suspending or closing your fg80 account is fully within the scope of these terms. Every action taken under your account credentials — from lobby navigation to wallet use — is attributed to you and governed here. If you share access, responsibility stays with the registered account holder.
Wallet Transactions
Deposits and withdrawals processed through bKash, Rocket or Upay are covered by these terms at the fg80 end. However, the payment provider's own conditions also apply to the transfer itself. Any query about a transaction that originated or stalled on the wallet provider's side should be directed to that provider directly.
Site Content
Game content, lobby displays, odds presentations and promotional notices published on fg80 fall within the scope of these terms. We are responsible for ensuring what we publish is accurate at the time of display. Content from studios such as Pragmatic Play or Habanero is governed additionally by those studios' own licensing and content rules.
Third-Party Services
Links to external sites, embedded tools or services provided by parties outside fg80 are not covered by these terms. We do not control and are not responsible for the privacy practices, terms or content of any third-party service. Accessing those services is at your own discretion and subject to their own terms.
YOUR PRACTICAL RIGHTS
Actions Available to You Under These Terms
These Terms & Conditions are not one-sided. You have real, practical actions available to you at any point during your relationship with fg80, and we want you to know exactly where to go to use them. Your account area is the starting point for most of these — it holds your transaction history, your profile details and your notification preferences all in one place. If something looks wrong in your records, the account page shows the steps to raise a correction request directly. You do not need to contact support for every routine query; many can be resolved by reviewing what the account area already shows you. That said, when you do need to reach us — whether to ask about a term you are unsure of, to flag a discrepancy in a wallet transaction, or to request that your account details be updated — the support routes listed on this page are the right channel. We treat every query about these terms as a priority and route it to the relevant team.
Review Your Records
Your full transaction history — including bKash, Rocket and Upay entries — is visible in the account wallet section. Check there first before raising a query; the record shows the status, reference and date of every processed action.
Correct Account Details
If your registered name, contact number or linked wallet details need updating, open the account settings page and follow the fields shown there. Verification steps may be required before changes take effect, as shown on screen during the process.
Raise a Policy Question
If any clause in these terms is unclear or you want to confirm how a rule applies to your specific situation, use the live chat or email route listed in the support section below. Keep your account reference to hand when you write in.
Request Account Support
For account access issues — including login problems, wallet holds or anything affecting your ability to use the platform — contact support through the published channel. The support team can view your account status and advise on the next step based on what these terms allow.
POLICY CONTACT PATHS
How to Reach Us About These Terms
If you have a question about any part of these Terms & Conditions, or need to raise a concern about how they have been applied to your account, use one of the routes below. We do not publish contact details or hours we cannot stand behind, so the options here reflect what is actually available through the fg80 platform.
Live Chat
Open the chat widget from any page inside your logged-in account to ask about a term, a wallet transaction or an account restriction. The chat team can view your account context and give you a specific answer based on your records.
Email Support
Send your terms-related query to the support email address listed in the Help section of the site. Include your account reference number and a clear description of the clause or situation you are asking about so we can route it correctly.
Help Centre
The Help Centre within your account area covers the most common questions about these terms, wallet rules and account eligibility. Start there for straightforward queries — many answers are already published and searchable without needing to open a separate support request.
HOW WE HANDLE THIS
Data, Security and Policy Transparency at fg80
Knowing how we manage your information and apply these terms is part of making a confident decision about your account. Here is a plain summary of our approach to the key areas covered by these Terms & Conditions.
Account Data Handling
We hold the data you provided when opening your account — name, contact details and wallet references — only for the purposes described in these terms and our Privacy Policy. We do not sell or share it with parties outside the scope set out in those documents. You can request a summary of what we hold by contacting support.
Cookie and Session Records
Cookies help us keep your session active across mobile and desktop so you do not lose your place mid-session. The cookies we set are limited to functional and security purposes. You can review and adjust cookie preferences through the settings link in the site footer, though disabling certain cookies may affect login continuity.
Account Security Steps
Your account is protected by the login credentials you set and any additional verification steps shown during access. If you believe your account has been accessed without your permission, contact us immediately through live chat or email. We will place a hold on the account while we investigate, as per the procedure set out in these terms.
Requesting Policy Changes
If you want to request a correction to how a term has been applied, or if you disagree with an account decision made under these terms, the email support route is the right starting point. State your account reference and the specific clause in question. We will acknowledge your request and explain what review process applies.
TERMS QUESTIONS ANSWERED
Common Questions About These Terms & Conditions
These are the questions we hear most often about the fg80 Terms & Conditions. Each answer is based on what is actually set out in the policy — not a paraphrase or a general statement.
When do these Terms & Conditions apply to my account?
They apply from the moment your account is created and remain active for as long as the account exists. Every session, wallet action and support interaction is covered. You do not need to re-accept them at each login, but any notified update does require your acknowledgement through continued use of the platform.
Do these terms cover my bKash and Rocket transactions?
Yes, at the fg80 side they do. The terms govern how we record, process and display your wallet activity. Your bKash, Rocket or Upay provider also has its own conditions that apply to the transfer on their end. For any issue that originates from the wallet provider's system, their own support is the right route.
What happens if my local law restricts access to this platform?
These terms do not override your local law. Access to fg80 and all features within it depends on your local law and the eligible regions we can serve. If your jurisdiction restricts or prohibits this type of activity, it is your responsibility to comply with those restrictions. The platform cannot determine local eligibility on your behalf.
How will I know if the Terms & Conditions are updated?
We communicate any change through the account notification area or through the contact method you have registered. Once notified, continued use of the platform after the effective date of the update means you accept the revised version. You can always find the current version of the terms at this page address.
Can I ask fg80 what personal data it holds about my account?
Yes. Under the data handling section of these terms and our Privacy Policy, you can request a summary of the information we hold. Contact support by email with your account reference. The team will confirm what records exist and advise on any correction steps available to you under the policy.
What should I do if I disagree with a decision made under these terms?
Use the email support route and state your account reference alongside the specific term or decision you are querying. We acknowledge every policy-related dispute and explain the review process that applies. Live chat is available for preliminary questions, but formal disagreements are handled through the email channel for a clear written record.