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fg80 operates under a defined policy framework that shapes how your account, transactions and site access work. Whether you access via mobile browser or desktop, your use of this platform is subject to the terms described here — availability depends on your local law and the eligible regions we serve.
Our legal terms set out the conditions under which you may hold and use an fg80 account. They cover account registration, wallet activity — including payments made through bKash, Rocket and Upay — and any content you access through the platform. These terms apply at the moment you complete registration and continue for as long as your account remains active. Access to fg80 depends on the laws of your jurisdiction. We do not make representations about legality in any specific locality; you are responsible for confirming that your use falls within what your local law permits. If you are in a region where this platform is not available, the account registration step will indicate that during the flow. We update these terms when our policies change, and the current version is always available in your account settings under the Policy section. We will notify you of material changes through your registered contact method. Continuing to use the account after a notified change means you accept the updated terms. If you do not accept an update, you may close your account at any time by submitting a request through our support channel.
Not every part of your experience falls under the same policy clause. This section maps what our legal terms directly govern and what sits outside them, so you know exactly where to look if a question comes up.
Your login, session behaviour and account status are fully within this policy. Any restriction, suspension or closure of your account is handled under the terms you accepted at registration, and the process is described in the account help section.
Deposits and withdrawals processed through bKash, Rocket or Upay are covered by our wallet policy. The applicable limits and verification steps are displayed in your account wallet area at the time of each transaction.
Game content supplied by our studio partners — PlayStar, Pragmatic Play, JDB, CQ9 and Habanero — is governed by those providers' own content terms alongside ours. We make their titles available in the lobby; their individual game rules sit with each provider.
Payment gateways, mobile wallet operators and any external service linked from our platform operate under their own terms. We do not control or accept responsibility for changes those third parties make to their own policies or service availability.
Our policy is built around practical access. You have the right to review the data held against your account, to correct details that are inaccurate and to ask questions about how your information is used. You can do all of this without closing your account. For account data, head to the Profile section once signed in — fields that are editable are marked clearly, and fields locked for verification reasons show a note explaining the restriction. If a field cannot be changed by you directly, our support team can assist after confirming your identity through the published verification steps. Submitting a data question or correction request takes fewer than three minutes via the live chat route. We aim to respond to data enquiries within a reasonable window; the current response notice is shown on the support page at the time you submit. Account closure requests are also handled through the same support channel and take effect after your wallet balance is cleared.
Sign in and open the Profile section to see the account data we hold. Transaction history, session records and registered contact details are all visible there without needing to contact support.
Editable fields are clearly marked in your Profile. For locked fields — such as your registered mobile number linked to bKash or Rocket — submit a correction request through the support chat with your verification details ready.
If any part of these terms is unclear, use the live chat or email route on our support page. Include your account reference so the team can pull up the relevant policy version that was active when you registered.
You may close your account at any time. Clear your wallet balance first, then submit a closure request via support chat. The team will confirm the closure and send a summary to your registered contact.
All policy-related queries go through our published support routes. We do not handle legal or account questions through social media comments or unverified channels. Use the routes below to make sure your query reaches the right team.
The live chat button is visible on every page when you are signed in. It is the fastest route for account corrections, data questions and policy clarifications. Start a chat and provide your account reference at the start of the conversation.
For formal policy queries or written records of a request, use the email address published on the Contact page. Write your account username in the subject line. Replies are sent to your registered email address on file.
The Help section inside your signed-in account contains published answers to the most common policy questions. Check there first — it covers account closure steps, transaction disputes and data review paths without needing to open a ticket.
Your account data is handled under a retention and security policy described in full in the Privacy section of this site. Here is a plain summary of the main points so you know what to expect.
We keep account records for as long as your account is active and for a defined period after closure, as required by applicable regulations. Retention periods are specified in the Privacy section. After that window, personal data is deleted or anonymised from our live systems.
We use session cookies to keep you signed in across your mobile browser and desktop sessions. Analytics cookies help us understand which parts of the lobby and account flow you use. You can manage non-essential cookies through the browser settings on your device.
Your account is protected by password authentication and, where enabled, a second verification step during login. We never ask for your password through chat or email. If you receive a message asking for your credentials, report it through the live chat immediately.
Data correction and deletion requests go to our support team via live chat or the published email address. We confirm receipt of every formal request and update you on the outcome. Changes that affect your wallet — such as a bKash number update — also require identity verification.
These questions cover what real account holders ask about policy, rights and how to act on them. If your question is not here, the live chat team can help.
Availability depends on your local law and the eligible regions we serve. During registration, the account flow will tell you whether your region is currently supported. We do not make region-specific legal guarantees; check the eligibility notice shown at signup.
Yes. Sign in and go to the Profile section to view your account data directly. For a formal data export request, contact our support team via live chat or the published email address. Include your account username so we can locate the correct records quickly.
Transaction records linked to your bKash, Rocket or Upay activity are retained for a defined period after closure as required by applicable regulations. After that window they are removed from live systems. The exact retention period is in our Privacy section.
Editable fields are available directly in your Profile when signed in. For locked fields — such as a verified mobile number — submit a correction request through live chat with your identity details. The support team will confirm the update once verification is complete.
We update the terms when our policy changes. The current version is always in your account settings under the Policy section. For material changes, we notify you via your registered contact method. Continuing to use your account after a notified update means you accept the new version.
Our terms cover your access to game content through the fg80 lobby. The individual game rules and content terms for titles from PlayStar, Pragmatic Play, JDB, CQ9 and Habanero also apply alongside ours. You can review provider-specific rules within each game before playing.