fg80 Privacy Policy: How We Handle Your Information
fg80 is committed to being clear about what account data we collect, how we use it, and the choices available to you. Access to our platform depends on your local law and eligible regions, and this policy reflects that.
Account data transparency
bKash, Rocket, Upay context
Your rights, clearly stated
Contact routes published
POLICY FOUNDATION
What This Policy Covers and Why It Exists
This Privacy Policy sets out how we collect, process and retain personal information when you open or use an fg80 account. When you register, we ask for basic identity details — your name, email address and mobile number — so we can create and verify your account. When you make a transaction through bKash, Rocket or Upay, our payment processing layer records that transfer reference so your account wallet reflects the correct balance. We do not store your full mobile wallet credentials; only the transaction reference and amount are logged against your account record. We also collect device and browser session data to help maintain continuity when you switch between your phone and another device — for example, keeping your session active when you return to fg80 on a different browser. Log data such as IP address, page path and session duration is retained for security and fraud-prevention purposes. We do not sell your personal data to third parties. Sharing with third-party service providers occurs only where it is necessary to operate the account, process a transaction or respond to a support request. Your use of this platform is subject to your local law and the eligible regions in which fg80 operates.
bKash transaction reference logged against your account wallet
Rocket and Upay transfer records retained for balance accuracy
Device session data used only for account continuity
No sale of personal data to third parties
POLICY SCOPE DEFINED
Where This Policy Applies and What It Does Not Cover
Not every activity on or around fg80 falls under this policy in the same way. Understanding the boundary helps you know when to look here and when to check an external service's own terms. Four areas define the scope clearly.
Account Access
This policy fully covers data collected when you open, verify or log into your fg80 account — including the email, mobile number and session tokens generated during your login flow.
Transactions
Payment activity through bKash, Rocket or Upay is recorded in your account wallet history. We hold the transfer reference and amount; the mobile wallet provider's own privacy terms govern data on their side.
Site Content
Interaction data — which game categories you open, how long you stay on a page, which lobby sections you visit — is collected under this policy and used only for account-level personalisation and security.
Third-Party Services
Links to external sites, payment gateways or game studio environments are outside this policy's scope. Once you leave the fg80 environment, the third party's own privacy and data rules apply.
YOUR ACCOUNT RIGHTS
Practical Steps Available to You Under This Policy
You have real, actionable choices regarding the personal data fg80 holds on your account. These are not abstract principles — each one maps to a step you can take. Log into your account and open the profile section to review the details we hold: your name, email, registered mobile number and linked payment references. If any of those details are out of date or incorrect, the account settings page lets you submit a correction request directly. Where we process your data on the basis of consent — for example, sending account notifications to your registered mobile — you can withdraw that consent at any time through the notification preferences in your account. For anything that cannot be resolved through self-service, our support route is the correct path: raise the question through the published contact channel and we will respond with the specific data record or correction status. Availability of these rights may depend on your local law and the eligible region in which your account is registered.
Review Your Records
Open the account profile section while logged in to see the personal details, mobile number and transaction references currently held against your account.
Correct Account Details
Submit a correction through account settings if your registered name, email or mobile number is inaccurate. We will update the record once verification is complete.
Withdraw Consent
Adjust notification preferences inside your account to withdraw consent for non-essential communications at any time — no support ticket required for this step.
Raise a Data Question
Use the published support contact route for questions about what data we hold, how long we keep it, or to request deletion where your local law permits.
REACH OUR TEAM
How to Contact fg80 About This Privacy Policy
If you have a question about this policy, want to understand what data is held on your account, or need to raise a correction, use the contact routes we publish on the site. We do not invent response windows or service-level promises here — check the contact page for the current routes available.
Live Chat
Open the live chat widget on any fg80 page to reach the support team directly. Describe your privacy question clearly and quote your registered mobile number for faster identification.
Email Support
Send your privacy or data request to the support email address published on the contact page. Include your account email and the nature of your request — data review, correction or deletion.
Account Help Centre
The help section inside your logged-in account lists common privacy questions and links to the relevant account settings where self-service changes — like notification preferences — can be made without contacting support.
DATA HANDLING STANDARDS
How We Manage Data, Cookies and Account Security
Understanding our data practices in concrete terms helps you make an informed choice about your account. Here are the four areas that matter most.
Cookie Use
We use session cookies to keep you logged in across page loads and functional cookies to remember your account preferences. Analytics cookies, where used, are aggregated and do not identify you personally. You can manage cookie preferences through your browser settings.
Account Security
Your account password and any linked mobile wallet reference — whether bKash, Rocket or Upay — are stored using standard encryption practices. We do not log your full wallet credentials, only the transaction reference returned by the payment gateway.
Data Retention
We keep account records for as long as your account remains active and for a period after closure as required for transaction audit and fraud prevention. You can request details of the specific retention schedule through our support contact route.
Policy Changes
When this policy changes in a material way, we post a notice on the site and, where practical, send a notification to your registered account email. Continued use of the account after the notice period means you have seen the updated terms.
POLICY FAQ
Common Questions About Your Privacy on fg80
These are the questions we hear most often about how fg80 handles your personal data. Each answer points to a real account step or contact route rather than a general statement.
What personal data does fg80 collect when I open an account?
We collect your name, email address and registered mobile number at sign-up. After that, session data, device type and payment transaction references — for bKash, Rocket or Upay transfers — are logged against your account record for security and balance purposes.
Does fg80 share my data with third parties?
We do not sell your data. Sharing happens only with service providers needed to operate your account — payment processing, fraud screening and account verification. Each provider handles your data under a confidentiality arrangement with us. Third-party sites you link out to are governed by their own policies.
How can I see what data fg80 holds on my account?
Log into your account and open the profile section to review what is on file. For a full data summary beyond what is visible there, send a request through the published email support route with your registered account email and mobile number as identification.
Can I ask fg80 to delete my account data?
You can raise a deletion request through email support. Whether full deletion is possible depends on your local law and the eligible region of your account — we are required to retain certain transaction records for audit purposes. We will confirm the scope of any deletion in our response.
How does fg80 protect my bKash or Rocket payment details?
We store only the transaction reference and amount returned by the payment gateway — not your full mobile wallet credentials. Your bKash or Rocket PIN is entered directly in the wallet environment and never passes through our servers. Account passwords are stored using encryption.
Who do I contact if I think my account data has been mishandled?
Use the live chat on any fg80 page or send a message to the support email on the contact page. State clearly that your question is about data handling. We will investigate and respond through the same channel. Your right to raise concerns also depends on local law in your eligible region.